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Payments

 

Currently all Payments are processed through PayPal (US), we do not store any payment information.

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Our Site 

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Your privacy and security is important to us.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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What information do we collect and how?

 

To generate a sale users must enter details such as first name and surname, delivery address, email and phone number. This information is collected by filling in and submitting forms on this site. This information is used to process the order (s) that are received.

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Analytics

 

We use Google Analytics to monitor and improve the usage of the site. All the data collected using Google Analytics (including your IP address) is stored and processed by Google Inc.. Google will not associate your IP address with any other data held by Google.

 

Order Delivery

 

We use delivery companies such as Royal Mail, Parcelforce and Hermes to safely delivery orders. Your name, delivery address, email address can be required by delivery companies to notify you that your parcel is on its way to you. We will not give your information to anyone else.

 

If you would rather not order on the website you can email us direct or buy through our eBay store.

Orders of £20 in value or less are usually sent via 1st or 2nd class in the UK or standard Airmail to international countries. Orders of higher value are sent via Signed for delivery in the UK and Tracked/Signed with insurance to international destinations

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Further Information

 

We will never sell, rent, or give any of your information to anyone else. We will not send you spam via email or post. We will only contact you if we need to resolve an issue with an order for example.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this site. If we make material changes to this policy, we will notify you here that it has been updated, with a date and time so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Consent 

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Your continued use of our website is taken as an acceptance that you understand that cookies are being used and that you consent to the processing of the personal data you provide us.

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Use of Cookies

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Our site uses cookies to set and store various choices and selections you have made on our site. For example, the contents of your basket and various site affecting aspects of your login details. These session cookies are necessary for the site to function correctly. If they were disabled, you would be unable to log in or place an order.

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Using this site means you agree to our use of cookies. You can choose to restrict or block cookies set on web address through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org . Please note that certain cookies may be set as soon as you visit this website, but you can remove them using your browser settings

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In accordance with the GDPR, you may request that we permanently delete your data that has been processed on this site If you don’t want us to process your data anymore, please contact us at hardtailminis@gmail.com 

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Returns

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If you wish to return any item (s) you have ordered, you have 28 days to return them. Please contact us to inform us first. Items must be unused and returned with the original packaging. Items will be posted back at your expense and received and processed by us before a refund will be given to your paypal account. Returns address:

Hard Tail Minis

PO Box 219

Brough

HU15 1XT

UK

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NOS (New old stock) parts cannot be returned or refunded. These parts are usually older obsolete parts that are no longer available

 

General

 

We always recommend any technical parts are fitted by a competent person or qualified mechanic. We cannot accept any responsibility for the incorrect fitting of any parts, that is wholly your responsibility. If you have any queries please contact us.

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